Unplugging the external hard drive (a.k.a. My DVR Expander) fixed it. That was almost a month ago, and I haven't yet had time to troubleshoot and experiment.
However, I followed the directions, it showed itself by all indications to be working (i.e., the capacity jumped and no error messages were given), and even so, it doesn't work. I suggest avoiding Western Digital's My DVR Expander product for now until I come up with more.
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