Wednesday, September 15, 2010

Walmart makes good on Iron Man 2 Blu-ray price mistake

Kudos to Walmart! If only Amazon and Dell were this gracious:


Dear Daniel Degrandpre,

You recently received an email from us that your order of Iron Man 2 (Blu-ray + Standard DVD + Digital Copy) (Widescreen) had been cancelled due to a limited supply issue. The cancellation was due to a pricing error on this item, not a supply issue. We're sorry for the confusion and the inconvenience.

To thank you for your understanding, we will honor the $15 price that was displayed at the time of your purchase. We will email you a $10.84 eGift Card to cover the difference from the current price of $24.96 plus tax. Your eGift card will be emailed within the next 24 hours and can be applied towards the purchase of this item or a different item. We’ll issue one eGift Card per affected customer; this card can be used online at Walmart.com only.

If you would still like to preorder the Iron Man 2 Blu-ray, please wait for your eGift card and then follow the link below to place your order:

http://www.walmart.com/ip/14894256

If you have any questions, please reply to this email and let us know how we can help.

Sincerely,

Your Walmart.com Customer Service Team

http://www.walmart.com